We help MSPs (Managed Services Providers) and TSPs (Technology Success Partner) to fulfill their talent needs by providing Full time dedicated remote techs exclusively for them at a fraction of local cost. The techs will work as your remote staff during your preferred time zone whether it’s business or after-hours. We have a pool of ready to deploy Level 1, 2 & 3 system engineers who are trained in MSP environments. We also help our customers to fulfill other technical positions such as Service desk, VOIP, Network engineers, customer support, Cloud & DevOps through our sourcing process.

Give access to a wider pool of talented techs
Build your own dedicated team without any training headaches
Help to Extend support coverage for customers
Reduce delivery costs with the balance of local & remote techs
Easy to scale up or down based on business needs
Purely white label- Our Techs under your banner

Solution

Not having enough In-house technical capabilities is the biggest business problem that many MSPs facing and this often leads to quality and losing contracts. Drastic changes in IT infrastructure and technology demands higher skillset techs but the Costs associated with local resources have skyrocketed due to increased demand. Considering remote staffing can reduce your operational costs by half and at the same time ensure quality support and extended support coverage to the customers.

SafeBix’s Dedicated Tech solution can help your IT service business to onboard high-quality techs as per your skill set requirements and that too at a fraction of local cost. We have an in-house talent pool with MSP-trained techs to help our customers onboard quickly. We can also assist you in hiring for specific roles through our recruitment process, which takes around 20-45 days for on-boarding. Once hired, our back-end training sessions, NOC processes, and the latest MSP tools are extended for them to be proficient enough to handle the challenges within any industry verticals.



Our Dedicated Techs Playbook

Client RequirementOnce the client gives the overview of the requirement, SafeBix SMEs schedule a call to interact with them to understand their challenges & requirements in detail

Evaluating ResourcesWe evaluate the relevant skill sets needed to successfully deliver the results. The evaluation process begins with an assessment of our internal resources. If we do not have the expertise internally, we source the talents via our external hiring process

TrainingOnce the remote team is shortlisted by the client, we put the team under hands-on training sessions in which they go through different modes like video tutorials and training classes to equip the desired skill and learning for the job


OnboardingIn the on-boarding phase, a checklist will be shared with the client to get an understanding of the client environment

DeployAfter the on-boarding, the team makes their switch to execution, working on the deliverables agreed with the client by following a couple of standard processes

QA ReportsOnce the project is commenced, SafeBix shares with the client to showcase the progress of our engagement with them


Impact

Satisfying customer expectation is our goal, and exceeding it is our vision. Working with MSPs, we highly focus on delivering higher quality and diverse options of skilled engineers and consistently provide the following impact for their business success.



  • Quick Turnaround time From Requirement To Onboard
  • Highly Transparent

  • Higher skilled techs at your preferred time zone
  • Flat fixed monthly costs


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